Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2025

Your Privacy Matters

At R.A.C.E., we are committed to protecting your personal information and being transparent about how we use your data.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name, email address, and contact information
  • Profile information and preferences
  • Payment information (processed securely through Stripe)
  • Vehicle information and contest entries
  • Communication preferences and settings

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Referral sources and exit pages
  • Cookies and similar tracking technologies

User-Generated Content

  • Photos and videos of vehicles
  • Comments, reviews, and forum posts
  • Contest submissions and voting activity
  • Messages and communications with other users

2. How We Use Your Information

Core Platform Services

  • Creating and managing your user account
  • Processing contest entries and payments
  • Facilitating voting and community interactions
  • Displaying your content in contests and galleries
  • Calculating and distributing prizes

Communication

  • Sending important account and contest notifications
  • Responding to your support requests and inquiries
  • Providing updates about new features and contests
  • Sending promotional emails (with your consent)

Platform Improvement

  • Analyzing usage patterns to improve our services
  • Personalizing your experience and recommendations
  • Detecting and preventing fraud or abuse
  • Ensuring platform security and stability

3. Information Sharing

We Do Not Sell Your Data

R.A.C.E. does not sell, rent, or lease your personal information to third parties for marketing purposes.

When We May Share Information

  • Service Providers: Trusted third parties who help us operate the platform (payment processing, email services, analytics)
  • Legal Requirements: When required by law, legal process, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Consent: When you explicitly authorize us to share specific information

Public Information

Some information is public by nature of the platform:

  • Contest entries and photos (visible to all users)
  • Public profile information you choose to display
  • Comments and forum posts
  • Voting activity and leaderboards

4. Data Security

Security Measures

  • Encrypted data transmission using HTTPS/SSL
  • Secure cloud infrastructure and regular security audits
  • Access controls and authentication for our systems
  • Regular security updates and monitoring
  • PCI DSS compliant payment processing through Stripe

Your Security Responsibilities

  • Keep your login credentials confidential
  • Use a strong, unique password for your account
  • Log out of shared or public devices
  • Report suspicious activity immediately

5. Your Privacy Rights

Access and Control

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of promotional communications

Exercising Your Rights

To exercise these rights, you can:

  • Update your information in your account settings
  • Use the privacy controls in your profile
  • Contact our support team for assistance
  • Submit a formal data request through our contact form

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

Types of Cookies We Use

  • Essential: Required for the platform to function properly
  • Performance: Help us understand how users interact with our site
  • Functional: Remember your preferences and settings
  • Analytics: Provide insights into usage patterns and trends

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Until you delete your account or request deletion
  • Contest Entries: Retained for contest integrity and prize distribution
  • Payment Records: Kept for tax and regulatory compliance (7 years)
  • Support Communications: Retained for 3 years for service improvement
  • Analytics Data: Aggregated and anonymized after 2 years

8. International Users

R.A.C.E. is operated from the United States. If you are accessing our platform from outside the US, please be aware that:

  • Your information may be transferred to and processed in the United States
  • We comply with applicable international privacy laws
  • EU users have additional rights under GDPR
  • We provide appropriate safeguards for international data transfers

9. Children's Privacy

R.A.C.E. is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you are a parent and believe we have collected information from your child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  • We will notify users of material changes via email or platform notification
  • The updated policy will be posted on this page with a new effective date
  • Continued use of the platform after changes constitutes acceptance
  • You can review the previous version upon request

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Privacy Officer

  • Email: [email protected]
  • General Contact: Contact Form
  • Data Requests: Send detailed requests to our privacy email
  • Response Time: We aim to respond within 30 days